QuoteBump Terms of Service

Effective August 20, 2026 · Version 2026-08-20. QuoteBump is operated by QuoteBump ("QuoteBump," "we," "us"). By creating an account or using QuoteBump (the "Service") you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and authority

You must be at least 18 years old and using the Service for a business. If you sign up on behalf of a company, you represent that you have authority to bind that company, and "you" means both you and that company.

2. What the Service does

QuoteBump sends follow-up messages on your behalf, in your name, to recipients you designate, stops when a recipient replies or opts out, alerts you to replies, and keeps a record of your quotes. You direct every message: nothing sends until you add or confirm a quote, and you can cancel any pending message. We act solely as your service provider and sending agent.

3. Your responsibilities and warranties

• You warrant that every person you chase requested a quote, estimate, proposal, or price from your business. The Service may not be used for cold outreach, purchased lists, or messaging strangers. Accounts used that way will be suspended or terminated without refund.
• You are solely responsible for the content of your messages and template edits, for the accuracy of recipient information you provide, and for your business relationship with every recipient.
• You are responsible for complying with all laws that apply to your messages, including the CAN-SPAM Act, state and provincial email and consumer-protection laws, and any industry rules that apply to your business. The Service provides tools (such as sender identification, your business address, and opt-out handling), but legal compliance for your messages is yours.
• You will keep your sign-in email account secure and notify us promptly of any unauthorized use of your account. Actions taken through your account are attributed to you.
• You will not use the Service to send unlawful, deceptive, defamatory, or harassing content, to impersonate anyone other than your own business, or to interfere with or probe the Service.

4. Opt-outs and suppression

When a recipient replies "STOP" or similar, we permanently suppress further messages from your account to that recipient. You may not attempt to circumvent suppression by any means, including re-entering the recipient under a different address.

5. No guarantees; service provided "as is"

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that messages will be delivered, opened, or answered, that the Service will be uninterrupted or error-free, or that use of the Service will produce any revenue, replies, or business outcome.

Email delivery depends on third parties (recipient mail providers, spam filters, our sending infrastructure) that we do not control.

6. Limitation of liability

To the maximum extent permitted by law: (a) our total aggregate liability for all claims relating to the Service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim, or one hundred dollars if you have paid nothing; and (b) we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost jobs, lost deals, lost data, or loss of goodwill, even if advised of the possibility.

Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the smallest amount permitted.

7. Indemnification

You will defend, indemnify, and hold harmless QuoteBump and its owners, employees, and agents from any claims, damages, and expenses (including reasonable attorneys' fees) arising from: your messages and their recipients; your breach of these Terms or of law; your recipient data; or disputes between you and your customers.

8. Free trial, card on file, and automatic renewal

Please read this section carefully. It describes a subscription that renews automatically and a card we keep on file.

• A card is required to sign up. When you create an account we collect a valid payment card through Stripe. You are charged nothing at signup. The amount due at that moment is $0.00.
• Your free period is 10 days, and it starts when we switch your account on (not when you sign up). We activate accounts by hand, usually within one business day. If activation takes longer, your free days are extended so that you always receive a full 10 days of usable service.
• At the end of the free period the plan converts automatically to a paid subscription of $99.00 per month (QuoteBump Pro), charged to the card on file, and it renews every month after that until you cancel. Applicable taxes may be added.
• You may cancel at any time before the end of the free period and you will never be charged. Cancel in one click from your dashboard billing page, or by emailing support@quotebump.com or calling (917) 414-4476. Cancelling stops all future charges; it does not refund periods already paid.
• We do not send a reminder before the free period ends. The start date, the amount, and the renewal terms are disclosed at signup, on the payment page, and in your account. Keeping track of the date is your responsibility.
• Charges appear on your statement as QUOTEBUMP. The merchant of record is QuoteBump.
• If you believe you were charged in error, contact us before disputing with your bank and we will resolve it directly.

9. Fees, billing, and refunds

• Plans bill monthly in advance through Stripe. Top-ups are one-time charges made only when you choose them. We never charge overage automatically.
• Quotes beyond your plan limit are queued, not billed, and start when your next month begins, when you upgrade, or when you buy a top-up.
• You may cancel any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law. Unused quota and top-ups have no cash value and expire as described in the Service.
• We may change pricing with at least 14 days' notice; changes apply from your next billing period.

10. Your data and ours

• You retain ownership of your quote data and recipient information. You grant us a license to process it solely to provide, secure, and improve the Service.
• We store account details and quote metadata (names, email addresses, amounts, dates, statuses). We do not connect to or read your email inbox. Replies sent to your chase address are processed to stop chasing and are forwarded to you.
• On account closure we delete your data within 30 days, except records we must keep for legal, billing, or suppression-compliance purposes.
• The Service and everything in it other than your data (software, design, templates, name, site) belong to QuoteBump. You get a limited, revocable, non-transferable license to use the Service while these Terms are in effect, and no other rights.
• If you send us feedback or suggestions, we may use them without obligation to you.
• Our privacy practices are described in the Privacy Policy.

11. Suspension, termination, and changes to the Service

We may suspend or terminate accounts that violate these Terms, endanger deliverability or other customers, or fail to pay. We may modify or discontinue features, or the Service, with reasonable notice where practicable. We may refuse service to anyone at our discretion consistent with law.

12. Disputes: talk first, then arbitration

• Informal first. Before filing any claim, you agree to email support@quotebump.com describing the dispute and give us 30 days to resolve it.
• Binding arbitration. Any dispute not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its rules, in New York, New York, except either party may bring an individual claim in small-claims court.
• Class-action and jury waiver. All claims must be brought individually. You and we each waive any right to a jury trial and to participate in a class action or representative proceeding.
• Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent the law allows.

13. General

• Governing law: New York, excluding its conflicts rules.
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale.
• Severability: if any provision is unenforceable, the rest remain in effect.
• No waiver: our failure to enforce a provision is not a waiver of it.
• Entire agreement: these Terms plus the Privacy Policy are the entire agreement about the Service and supersede prior discussions.
• Changes to these Terms: we may update these Terms; material changes will be notified by email or in the Service at least 14 days before taking effect. Continued use after the effective date is acceptance. If you do not agree, cancel before the changes take effect.

QuoteBump · support@quotebump.com · (917) 414-4476 · Contact